Privacy Policy

Privacy Policy

Introduction.

Woodbrook Stock Co Ltd, trading as Blackburn Ridge (“we,” “us,” “our”), complies with the New Zealand Privacy Act 2020 (“the Act”) when dealing with personal information. Personal information refers to information about an identifiable individual (a natural person).

This policy outlines how we collect, use, disclose, and protect your personal information.

This policy does not limit or exclude any of your rights under the Act. For further information on the Act, please visit www.privacy.org.nz

Changes to this policy.

We may update this policy by uploading a revised version to our website. Changes will apply from the date the revised policy is uploaded.

This policy was last updated on 20 December 2024.

Who we collect your personal information from.

We collect personal information about you from:

  • You, when you provide the information directly, including via our website, any related services, or through registration, subscription, or contact (e.g., phone calls or emails), or when you purchase or use our services and products.
  • Third parties, where you have authorised this or the information is publicly available.

Where possible, we will collect personal information directly from you.

How we use your personal information.

We may use your personal information to:

  • Verify your identity.
  • Provide services and products to you.
  • Market our services and products to you, including contacting you electronically (e.g., by email or text for promotional purposes).
  • Improve the services and products we provide to you.
  • Respond to communications from you, including complaints.
  • Conduct research and statistical analysis (on an anonymised basis).
  • Protect and/or enforce our legal rights and interests, including defending any claim.
  • Fulfil any other purpose authorised by you or the Act.

Disclosing your personal information.

We may disclose your personal information to:

  • Companies within our group.
  • Businesses that support our services and products, including hosting, IT systems providers, Google Analytics, Google Ads, and Meta (Facebook/Instagram) platforms.
  • Third parties for anonymised statistical information.
  • Regulatory authorities or other persons who are legally entitled to request your information.
  • Any other person authorised by the Act or applicable laws (e.g., law enforcement agencies).
  • Any other person authorised by you.
  • Some of these businesses or service providers may be located outside New Zealand, meaning your personal information could be held and processed offshore.

Booking and Payment System.

Our booking and payment services are managed through Rezdy.com. When you make a booking, your information is securely processed by Rezdy. For more details on how your data is handled, please review Rezdy’s Privacy Policy.

Protecting your personal information.

We take reasonable steps to safeguard your personal information from loss, unauthorised access, or misuse. This includes maintaining secure IT systems and limiting access to authorised personnel.

Accessing and correcting your personal information.

You have the right to:

  • Access your readily retrievable personal information that we hold, subject to certain grounds for refusal under the Act.
  • Request corrections to your personal information. If we agree the correction is reasonable, we will update it. If not, we will note your request on the relevant information.
    To exercise these rights, please contact us at info@blackburnridge.co.nz. Include evidence of your identity and clearly state your request.

We may charge reasonable costs for providing copies of or correcting your personal information.

Internet use.

While we take reasonable steps to maintain secure internet connections, information you provide over the internet is at your own risk.

  • Cookies: We use cookies (an alphanumeric identifier transferred to your device) to monitor website usage and improve your experience. Cookies may also be used for marketing purposes through platforms like Google Ads and Meta.
  • Analytics: We use Google Analytics to track and analyse website usage patterns. This helps us improve our website and services. Data collected via Google Analytics is anonymised and does not personally identify users.
  • Advertising: Information from tools like Google Ads and Meta may be used to deliver targeted advertisements. You can opt out of personalised advertising through your browser settings or the platforms’ privacy settings.

If you follow a link from our website to another site, that site will have its own privacy policy. We encourage you to review it before providing any personal information.

Contacting us.

If you have any questions about this privacy policy, our privacy practices, or if you would like to request access to or correction of your personal information, please contact us at:

Email: info@blackburnridge.co.nz